Win777Live Terms and Conditions

Last Updated: 28.05.2025

Introduction

Welcome to Win777Live, a digital gaming platform committed to fairness, integrity, and security. Every user is invited to enjoy a professional, safe, responsible, and transparent environment, with dedicated and available customer support.
Before using the site, you are required to read these Terms and Conditions carefully, as they regulate the process of joining and using Win777Live’s services and detail the rights and obligations that apply to each user. Registration to the site and/or use of its services constitutes full acceptance of all terms herein, including any updates published on the site from time to time.

Definitions

The Site / The Company / Win777Live – The platform operator, owner of the management and content rights of the site.

User / Player / Account Holder – Any individual who registers and uses the platform.

Games – Any product, casino game, service, or content offered on the site from time to time.

Support – All help, guidance, and support services provided by the Win777Live team.

Crypto / Digital Currency – Any supported currency, including USDT, Bitcoin, Ethereum, etc.

Restricted Jurisdictions – Countries or regions prohibited from accessing the site under the operating license; the list is updated periodically.

Notice:
To join and place bets on the site, you must confirm that you have read and agreed to all terms. The use of the platform and its games is subject to the following rules, and any action constitutes your acknowledgment and commitment to comply.

Section 1 – Account Registration and Eligibility Declaration

1.1 Account registration on Win777Live is conducted by:

Completing a registration form with personal details, such as name, email address, and date of birth, as may be required from time to time.

Logging in via a verified Telegram account.
1.2 The user declares that they are of legal age (over 18 years old) and that participation in online casino games is permitted under the laws of their country.
1.3 Completion of registration requires confirmation of these Terms and Conditions and the Privacy Policy, by checking a consent checkbox or clearly confirming via a designated button.
1.4 The Company reserves the right to refuse the opening of an account for any reason, at its sole discretion, and without any obligation to provide an explanation.

Section 2 – Data Security and Identity Verification

2.1 The Company operates advanced security systems to ensure the privacy of its users and the full protection of personal information, including:

Secure communication via SSL encryption.

Internal access controls and restricted permissions for the site staff.

Ongoing monitoring for unusual activity and detection of hacking or fraud attempts.
2.2 The Company reserves the right to require the user to provide documents to verify their identity and the payment method used, in exceptional circumstances only. Such documents may include:

A valid government-issued identification.

An up-to-date proof of residential address (such as a utility bill).

Documentation verifying the source of the deposit or payment method.
2.2.1 Identity verification may be required in cases including, but not limited to:

A deposit or withdrawal request that substantially deviates from the user’s regular financial activity as measured by account history.

Use of a payment method not registered in the account holder’s name.

Activity from the account originating from different IP addresses or from frequently changing geographic locations.

Repeated deposits without significant gaming activity.

A withdrawal request submitted shortly after a deposit, with no significant gaming activity between them.

Suspicion of opening multiple accounts, using a false identity, or double use of an account.

A report received from a payment provider, financial institution, regulatory authority, or any competent body regarding suspicious activity.

A requirement to comply with regulatory, legal, or internal guidelines, in accordance with the Company’s operating license and/or applicable law.
2.3 The Company retains exclusive discretion to assess and determine when identity verification is required, based on operational, commercial, or regulatory considerations.
2.4 A user’s refusal to cooperate with the verification process as required by the Company may result in delays in processing financial transactions, restrictions on account activity, or even account suspension until the process is completed.

Section 3 – Payments, Deposits, and Withdrawals

3.1 The site allows deposits and withdrawals using a variety of secure payment methods, subject to their availability in the user’s country.
3.2 Supported payment methods include:

Cryptocurrencies: USDT (TRC20, ERC20, Polygon), Bitcoin (BTC), Ethereum (ETH), Solana (SOL), Ripple (XRP), Litecoin (LTC), Toncoin (TON), USD Coin (USDC), Dogecoin (DOGE).

Credit cards: Visa, MasterCard.

Bank transfer: Subject to coordination with the support team and local payment providers.
3.3 Minimum transaction amounts:

Minimum deposit: €20 (or equivalent in digital currency based on the exchange rate at the time of deposit).

Minimum withdrawal: €30 (or equivalent in digital currency).
3.4 Deposit processing times:

In most cases, crypto deposits are completed within approximately 5 minutes on average, after the transaction is confirmed on the blockchain.

Actual processing times may vary depending on network speed, wallet fees set by the user, and the payment provider involved.
3.5 Crypto withdrawals are processed independently through the user interface. Bank transfers are processed via the support team and are subject to the availability of partners in the target country.
3.6 Withdrawal processing times:

Standard processing time: up to 24 hours, with an actual average time of approximately 4 hours. In exceptional cases, processing may take up to 48 hours.
3.7 The Company reserves the right to delay a withdrawal for additional checks, including identity verification, risk assessment, and detection of unusual activity, in accordance with its internal policies and applicable regulations. In such cases, the Company will update the user on the expected completion time, which shall not exceed 7 business days.
3.8 Any external fee charged by third parties (such as blockchain networks, banks, or payment processors) will be borne solely by the user.

Section 4 – Access Restrictions and Content Availability

4.1 The site is open for global use; however, the availability of games and various content is subject to licenses, distribution agreements, and regulatory restrictions imposed by the game providers.
4.2 Some games, features, or services may not be available to users from certain geographic regions, depending on provider policies or the laws of specific countries.
4.3 The user is solely responsible for ensuring that use of the site’s services is permitted under the laws of their jurisdiction. The Company is not responsible for any unauthorized or non-compliant use with local law.
4.4 The Company reserves the right to restrict access to the site, to specific content, or to certain providers—either temporarily or permanently—at its sole discretion, without prior notice.
4.5 The use of Proxy services, VPNs, location-masking software, or any other means intended to circumvent geographic restrictions is strictly prohibited. Detection of such methods may result in account closure, loss of eligibility for bonuses, withdrawal delays, or cancellations (see Section 8.2 for account suspension).
4.6 All content on the site, including live casino games, slots, table games, poker, and other content providers, is supplied by third parties. The Company is not responsible for the continuous availability of these services and does not guarantee ongoing cooperation with any provider.
4.7 Use of the site is personal and exclusive to the user. Any use of bots, scripts, automated software, artificial intelligence systems, or any other technological means to operate the account or perform automated actions constitutes a severe breach of the Terms of Use.

Section 5 – Promotions, Bonuses, and Daily Cashback

5.1 The Company periodically offers various promotions, benefits, and incentives, including deposit promotions, temporary bonuses, raffles, and special challenges.
5.2 Each promotion is accompanied by clear terms, as published on the relevant promotion page or in an official Company announcement. Participation in promotions is at the user’s discretion and is not mandatory.
5.3 The Company reserves the right to update, suspend, or cancel promotions at any time, at its sole discretion, while safeguarding any lawfully accrued rights until the cancellation date.
5.4 Details of the daily cashback program are provided in Section 6 (Loyalty Tier Program and Cashback).

Section 6 – Loyalty Tier Program and Cashback Returns

6.1 The site operates an advanced loyalty program based on a player tier system, granting active users a graded daily cashback bonus according to their activity level.
6.2 The player’s tier is determined by cumulative metrics, including deposit volume, gaming activity, site usage frequency, and other parameters as set in the system.
6.3 The daily cashback is calculated nightly and becomes available for redemption from 10:00 AM (Central European Time – CET) on the rewards page: https://win777live.com/Rewards, by clicking the “Claim Your Cashback” button.
6.4 The calculation method is based on the daily net loss, according to the formula: Net Loss = Total deposits for that day minus total withdrawals for that day. If the result is negative or zero, no cashback bonus is awarded for that day.
6.5 The daily cashback percentage is determined by the player’s tier, as detailed in the following table:

6.6 The daily bonus is available for claim for 24 hours only from the moment it becomes available. Failure to claim within this period will result in expiration of eligibility for that day. Once claimed, there is no time limit on its use—the player may use it freely for gaming, saving, or withdrawal, in accordance with site policy.
6.7 The cashback bonus is subject to a wagering requirement of X1 only, intended for simple and convenient redemption.
6.8 The Company reserves the right to update the tier structure, cashback percentages, redemption conditions, or the calculation formula at any time, by publishing an official notice on the relevant site page.

Section 7 – Responsible Gaming and Player Support

7.1 We view games on the site as an enjoyable and entertaining way to spend your time. However, we are committed to enabling every user to play responsibly and to maintain healthy control at all times.
7.2 Users have access to dedicated tools developed specifically to facilitate self-control and monitoring. You may contact the support team at any time to activate one or more of the following measures:

Setting a daily / weekly / monthly deposit limit.

Temporary suspension of the account for a defined period (“Cooling-Off”).

Temporary or full blocking of the account upon user request.
7.3 In certain cases, especially when an unusual or particularly intensive activity pattern is detected, the Company reserves the right to discreetly contact the user to determine whether additional control measures are needed. Such contact will be made out of care and concern, and without judgment.
7.4 As part of our services, we recommend users consider using independent tools for time management and expense monitoring, such as:

Daily screen time monitoring.

Personal reminders to take a break from gaming.

Monthly activity summaries (future feature).
7.5 Any request to restrict account activity will be approved and take effect shortly after it is received. The Company undertakes to honor all such requests, out of respect for user choice.
7.6 The Responsible Gaming page on the site offers further information, additional tools, and discreet support at any time: https://win777live.com/responsible-gaming.
7.7 We believe that gaming should always remain a fun, safe, and balanced experience. If you feel discomfort, a loss of control, or wish to stop – we are here for you, with a human, patient, and respectful support team.

Section 8 – Account Management and Suspension by the Company

8.1 The Company reserves the right to freeze, suspend, or close any user account in cases of suspected violation of these Terms and Conditions or in the event of activity inconsistent with site policy.
8.2 Examples of situations that may result in suspension or blocking include:

Opening multiple accounts by the same user.

Using a payment method not belonging to the user (see Section 2.2 for identity verification).

Attempting to circumvent geographic or regulatory restrictions, including the use of VPNs or location-masking software (see Section 4.5).

Use of bots, scripts, or automated systems.

Unusual or suspicious activity as assessed by the monitoring team.
8.3 The Company may conduct further checks, request verification documents, and temporarily delay fund withdrawals until the process is completed or until clarification is obtained from the user.
8.4 In the event of account closure, the user’s balance (if any) will be updated and transferred after deduction of any obligations, fees, or legal offsets, as determined by the Company.
8.5 The Company reserves the right to refuse to open a new account or to reinstate services to a user who has previously been removed, at its sole discretion.

Section 9 – Transaction Cancellation, Fraud Prevention, and Rights Reservation

9.1 The Company reserves the right to cancel, modify, or suspend any transaction, bet, or action made on the site if there is suspicion of illegal activity, fraud, technical error, or misuse of services. Such actions may include:

Delaying or preventing the transfer of funds.

Freezing the account for investigation.

Canceling bets, bonuses, or promotions that were unlawfully exploited.

Reporting to relevant authorities or financial institutions.
9.2 The user agrees that all activity on the site shall be performed with honest intent and in accordance with the law. Any attempt to exploit bugs, bypass restrictions, or carry out malicious actions constitutes a serious breach of these Terms.
9.3 The Company reserves the right to reclaim any amount paid by mistake, unlawfully, or in violation of these Terms.
9.4 The user acknowledges that any information and data provided to them by the Company is the exclusive property of the Company and may not be used for commercial or personal purposes in violation of the agreement.

Section 10 – Copyright and Intellectual Property

10.1 All rights to the site—including code, design, text, logos, content, graphics, interfaces, databases, trademarks, photographs, video and audio clips—are owned by the Company or its authorized providers.
10.2 Copying, duplicating, publishing, transferring, selling, distributing, broadcasting, or making any commercial or public use of this content is prohibited without prior written consent from the Company.
10.3 Any unauthorized use of these intellectual property rights constitutes a breach of these Terms and Conditions and may result in legal action, including account closure, deduction of funds, and filing a complaint with relevant authorities.
10.4 The Company reserves the right to change the design of the site, graphical elements, and the user interface from time to time and at its sole discretion, without prior notice.

Section 11 – Termination of Agreement and Validity

11.1 This agreement enters into force upon completion of the registration process and is confirmed by the user by checking the consent box or logging into their account.
11.2 The Company may terminate its relationship with the user at any time, including closing the account, in the event of a violation of the Terms and Conditions, misuse of services, or cessation of the site's business activities—at its sole discretion, and where possible, with reasonable prior notice.
11.3 The user may terminate the relationship at their initiative by submitting a request to close the account to: [email protected].
11.4 The request will be processed within 7 business days, after which access to the account will be closed. Any remaining balance (if any) will be transferred to the user within a reasonable time, subject to identity verification and deduction of any existing financial obligations to the site, if applicable.

Section 12 – Customer Support and Service Availability

12.1 The Company undertakes to provide professional, human, and discreet customer support, available every day between 10:00–22:00 (Central European Time, CET).
12.2 You may contact us through any of the following support channels:

Live chat on the website – direct response from a human representative.

VIP Telegram for active players: t.me/win777support.

Support bot for all users (response time up to 12 hours): t.me/Win7supportbot.

Customer service email: [email protected].
12.3 In most cases, response times are faster than those stated.

Section 13 – Transparency in Promotions and Benefits

13.1 Every bonus, promotion, or cashback on the site is accompanied by clear, accessible terms with no hidden asterisks.
13.2 The Company commits to:

Not applying wagering requirements or terms retroactively after joining a promotion.

Not changing percentages or limits during an active promotion.

Providing a clear and detailed explanation for each promotion on the designated page.

Section 14 – Privacy and Transaction Security

14.1 We are committed to protecting user privacy and processing every transaction securely using 256-bit SSL encryption.
14.2 Payment details are not stored with us—they are processed securely and encrypted exclusively through external payment providers.
14.3 Personal information will not be used for external marketing purposes or transferred to third parties, except for account operation or compliance with legal requirements.

Section 15 – Technical Stability and Reliability

15.1 Our system operates on secure server infrastructure with 24/7 availability, regular backups, and real-time monitoring tools.
15.2 In the event of a malfunction, payment disruption, or system issue, the Company will conduct an investigation within 24 hours and act to restore balances or bonuses as needed, with transparency towards the user.

Section 16 – General Provisions

16.1 These terms are subject to the laws of the jurisdiction in which the Company is registered. Any dispute, claim, or demand relating to the site and/or its services shall be adjudicated exclusively by the competent courts in that jurisdiction.
16.2 If any provision of these Terms and Conditions is found to be invalid or unenforceable, this will not affect the validity of the remaining provisions, which shall remain in full force.
16.3 The Company reserves the right to update these Terms and Conditions from time to time. Updates will take effect upon publication on the site, and continued use of the services will constitute acceptance of the updated terms.
16.4 The user may not assign their rights or obligations under these Terms to any third party. The Company may assign its rights and/or the management of the site, in whole or in part, at its sole discretion.
16.5 This document constitutes the full and exclusive agreement between the user and the Company. Any prior commitment, verbal or written, that is not expressly stated in these Terms shall not be binding.

We thank you for choosing Win777Live. Use of the site and its services is subject to all the terms and conditions detailed above.
For any inquiries, questions, or support, you are welcome to contact us at any time through the available support channels.
Best regards,
The Win777Live Management Team