Win777Live Privacy Policy

Last Updated: 28.05.2025

Introduction

Win777Live ("the Website", "the Company", "We", "Us", "Our") is committed to protecting your privacy and ensuring the security of your personal information. As a data controller under applicable gambling regulations, we are legally obligated to process personal data from players to enable participation in our games and to provide ancillary services. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and how we safeguard it.

The Website is owned and operated by Decordetals OÜ, a company incorporated under the laws of Estonia with a registered address at Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 5, 10145, and registration number 17011692. Win777Live has passed all regulatory compliance requirements and is legally authorized to conduct gaming operations for all games of chance and wagering.

By registering a Player Account with the Website, you confirm your consent to this Privacy Policy. If you do not agree with its terms or do not wish to provide the required personal information, please do not use the Website.

This Privacy Policy forms a binding agreement between you and the Company. We may periodically update this Policy, and while we will endeavor to notify you of significant changes, we recommend reviewing it regularly. Your continued use of the Website and its services constitutes your consent to the updated Privacy Policy.

Section 1 – Information We Collect

1.1 We may collect and process the following personal information, including but not limited to:

Information provided during account registration or submitted via the Website or email, such as first and last name, date of birth, email address, and phone number.

Correspondence with us through the Website, email, live chat, or other communication channels.

Transaction history of your Player Account, whether conducted via the Website or other means.

Login details and related data, including traffic data, GeoIP location, browser/device information, weblogs, activity logs, and other system-recorded traffic information.

Documents requested to verify your account, process deposits or withdrawals, or conduct anti-fraud checks, such as passport scans, payment slips, or bank statements, as required by us or applicable legislation.

1.2 We collect this information only with your knowledge and consent, or as automatically gathered through your use of our services, as outlined in Section 4.

Section 2 – How We Use Your Information

2.1 We process your personal information to deliver our services and enhance your experience. Specifically, we use your data for the following purposes:

Processing your bets and transactions, including payments via credit cards or online payment systems.

Providing gaming services as requested through the Website.

Offering customer support, including assistance with account setup and management.

Conducting identity verification and other necessary checks to comply with regulatory requirements.

Sending promotional offers or information from selected business partners, affiliates, or associates, provided you have explicitly consented to receive such marketing materials.

Monitoring and investigating transactions to prevent fraud, terms abuse, money laundering, or other illegal or irregular gaming activities.

2.2 You may opt out of receiving marketing materials at any time by updating your Player Account settings or contacting our customer support at [email protected].

Section 3 – Obtaining Personal Information

3.1 We do not collect personal information without your knowledge. We may automatically collect certain data provided through your use of our services or interactions with us, such as login details, browsing behavior, or device information, as described in Section 1.1.

3.2 Automatically collected data is used to improve our services, ensure security, and comply with legal obligations, but it is not used to identify you personally without additional consent.

Section 4 – Data Recipients

4.1 We may share your personal information with entities within our corporate group, including parent companies, their parent companies, subsidiaries, and other companies with whom we conduct business under necessary agreements.

4.2 Data processing may be performed by the Company or another entity within our group, which may engage third-party service providers to fulfill processing needs. Such providers are bound by strict confidentiality and data protection agreements.

Section 5 – Releasing Data to Third Parties

5.1 We do not sell, rent, or otherwise disclose your personal data to third parties for marketing purposes.

5.2 Personal information may be shared with third parties only in the following cases:

To comply with legal or regulatory obligations, such as investigations by competent authorities.

To engage trusted service providers for operational purposes (e.g., payment processing or fraud detection), under strict confidentiality agreements.

Within our corporate group, as described in Section 4.

Section 6 – Data Retention

6.1 As outlined in our Terms and Conditions, both you and the Company may choose to close your Player Account at any time. Upon closure, we will retain your personal data for the period required by applicable law.

6.2 Retained data will be used only as necessary for inquiries related to financial records, fiscal compliance, fraud, money laundering, or other illegal activities, as requested by competent authorities.

Section 7 – Security of Your Data

7.1 We acknowledge our responsibility to protect your personal information under strict data protection laws. We employ industry-standard security measures, including 256-bit SSL encryption, to safeguard all data submitted to us.

7.2 We are committed to maintaining secure services and take all reasonable precautions to ensure your data remains safe and your privacy is respected in accordance with best practices and applicable regulations.

Section 8 – Cookie Policy

8.1 When you visit the Website, our system automatically collects information about your visit, such as your browser type, IP address, and referring website. This may be done in collaboration with our platform providers and partners, who may provide general demographic or usage data about our visitors.

8.2 We use cookies and similar tracking tools to collect this information. Cookies are small text files stored on your device when you visit our web pages. The types of cookies we use and their purposes are:

• Required Cookies: Enable navigation and basic functionality, such as access to member areas of the Website.

• Functional Cookies: Allow us to analyze your usage and preferences (e.g., session key, language, or region) to save settings and provide a personalized experience.

• Advertising Cookies: Help us assess the effectiveness of our marketing content by tracking website visits and new player registrations. These cookies are provided by partners and do not collect personal information like names or emails directly. However, visit data may be linked to other information by third-party providers, subject to their privacy policies.

8.3 We engage third-party service providers who set cookies to support services such as activity tracking, performance measurement, and marketing campaign evaluation. These providers adhere to strict data protection standards.

8.4 Most browsers accept cookies by default. You may modify your browser settings to block or delete cookies, but this may restrict your use of the Website. We recommend keeping cookies enabled for an optimal experience.

Section 9 – Contact Us

9.1 For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our customer support team through the following channels:

Live chat on the Website for direct assistance.

Email: [email protected]

VIP Telegram for active players: t.me/win777support.

Support bot for all users (response time up to 12 hours): t.me/Win7supportbot.

9.2 We are committed to addressing your inquiries promptly and professionally, typically faster than the stated response times.

We value your trust in Win777Live and are dedicated to protecting your privacy. Thank you for choosing our services.

Best regards,
The Win777Live Team